Help Center
Find answers to common questions about Restackd.
Getting Started
Go to restackd.com and click "Get Started." Sign up with your email or Google account. You'll walk through a quick setup where you tell us your niche and business goals. That's it — your account is live. Head to [Pricing](/pricing) to grab Restackd Lifetime ($249 one-time).
No. Restackd is built for first-timers. If you have knowledge (a course idea, templates, guides, templates you've created) and a way to reach people, you can sell on day one. Our AI handles everything else.
Yes. Set up your product, publish your storefront, and share your link with your audience. As soon as someone buys, FanBasis (our merchant of record) processes the order and your earnings clear within 30 days. Many customers make their first sale within hours. See [Products & Selling](/help#products-selling).
Sign up, link your PayPal email for affiliate payouts (2 minutes), create your first product, and go live. No waiting for approval. No hidden setup costs. FanBasis handles checkout as merchant of record so you don't need a Stripe account. Start selling immediately.
No. Restackd gives you a free storefront at yourname.restackd.com on day one. You can customize it, add your bio, featured products, and social links. Your page is live the moment you publish. Learn more at [Products & Selling](/help#products-selling).
Money & Payments
FanBasis (our merchant of record) processes every sale and remits earnings to you. Affiliate commissions on Restackd Lifetime referrals are paid via PayPal Payouts within 30 days of clearing. Sales of your own digital products are paid out per the FanBasis schedule shown in your dashboard.
You don't need a Stripe account. Restackd uses FanBasis as the merchant of record for checkout, and PayPal Payouts for affiliate commissions. Add your PayPal email in your Restackd dashboard to receive affiliate payouts.
Affiliate commissions on Restackd Lifetime referrals clear after the 30-day refund window and pay out via PayPal in weekly batches. FanBasis remits product-sale earnings per the schedule in your dashboard.
Affiliate earnings pay out via PayPal Payouts in 51 countries (US + 27 EU + UK/CA/AU/NZ/IE + APAC/LATAM/MENA + IN/ZA). No minimum threshold. We send payouts weekly after the 30-day clearing window — no Restackd fees on the payout itself.
Restackd keeps 5% on storefront sales (your direct customers). Marketplace sales are 15% commission. You keep the rest. No hidden fees. No setup fees. Transparent pricing from day one.
Your First Product
Digital products: ebooks, templates, guides, video courses, worksheets, presets, spreadsheets, designs — anything digital. You upload the files once, set a price, and Restackd handles checkout and delivery. Customers get instant access.
Click "Create Product" in your dashboard. Name it, upload your files, write a description, set a price, and hit publish. Done. Your product is live on your storefront and available to buy immediately. Edit anytime.
Use the Content Studio to generate product descriptions and marketing copy. Or share what you know — even a simple guide or template counts. Start small, test the market, and expand. Many creators launch with one product and scale from there.
PDF, video, audio, ZIP, Word docs, spreadsheets, images, PowerPoint, Figma links — almost anything. Customers get instant download access after purchase. Large files are supported.
Yes. You set your refund policy. Many creators offer 14-30 day refunds to build trust. Our support team handles disputes fairly. You control the terms — Restackd enforces them.
Selling & Growth
Share your Restackd link where your audience already is — email list, social media, community forums, your existing network. Use our Content Studio to generate social posts and email copy. Many creators make their first sale within their existing audience.
Yes. Go to your product settings and toggle "List on Marketplace." Your product appears in our directory for all Restackd users to discover. Marketplace takes 15% commission. Storefront-only sales are 5%. You choose.
Create discount codes in your dashboard. Set a percentage or dollar amount, expiration date, and usage limits. Share the code with your audience or run promotions. Codes work on your storefront and marketplace listings.
Yes. Share your unique affiliate link with others. When someone purchases Restackd Lifetime ($249) through your link, you earn 70% commission — $174.30 per sale. Paid via PayPal Payouts. No limit on earnings. Tracked in real-time.
Use the Content Studio to generate weekly social content, email sequences, and promotional copy. List on the Marketplace for discovery. Offer a guarantee to reduce buyer risk. Chat with support if you're stuck — we help customers grow.
Credits & AI
Credits fuel content generation — social posts, email, images, videos. Each action costs credits. All plans include a starter pack. Buy more when needed from your dashboard. Credits never expire as long as your account is active.
Yes. Your plan includes enough credits to get started. Generate your product description, a few social posts, and email copy. If you run low and keep creating, you can buy more. But most creators start with what's included.
You can buy credit packs from your dashboard. Prices are transparent before you buy. Start with what you need. Many creators stretch their starter pack for weeks.
No. As long as your account is active, credits stay in your account. Use them whenever you're ready.
Policies & Support
Yes. Your Restackd All-Access plan comes with a 14-day money-back guarantee. Not satisfied within 14 days. Email billing@restackd.com for a full refund — no questions asked.
Yes. No contracts. No penalties. Downgrade or cancel from your dashboard whenever you want. Your storefront and earnings stay yours.
You set your own refund policy for your products. Many creators offer 14-30 days. Our support team helps enforce fair policies. You decide what works for your business.
Our support team responds within 24 hours for most questions. We have live chat during business hours and email support 24/7. Head to [Help](/help) to reach out.
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